Jaclyn Ziccardi’s work is at the dynamic intersection of operations and knowledge management, harnessing foundational methodologies drawn from library and information science and design thinking. She has led high-stakes operations initiatives within the Tech Industry spanning digital asset management and enterprise tooling implementations, brand and product launches, and numerous employee experience programs. Passionate about pioneering new opportunities in operations, Jaclyn is focused on helping evangelize a new discipline of operations known as "knowledge operations." with a focus on harnessing artificial intelligence to shape the future of work.
In her spare moments, you can find Jaclyn exploring the great outdoors with her family or making a mess in the kitchen.