At Rimage, Jeremy leads product strategy and drives development of the solutions used to enhance data stewardship at companies across industries. A problem-solver at heart, Jeremy leverages new and existing technologies to help customers and partners solve complex data management challenges. Most recently, he led a small team of developers to bring the digital asset management solution, SOPHIA, from concept to market.
Prior to this role, Jeremy led the Customer Support team. Under his guidance, the team leveraged customer surveys to better understand the voice of the customer. Armed with data, Jeremy helped refine the customer support services to better align with customer needs and improved already impressive customer satisfaction results.
Jeremy’s advice to data managers: “They say knowledge is power. However, data that isn’t being used due to lack of organization or accessibility is a liability, not an asset.”