Events

Matt is a Design Operations leader with 15+ years experience in large organisations such as TUI, AXA, Centrica and BT Group.

In 2019, Matt joined BT Group as Head of Design Operations in Consumer. He was responsible for building the team across DesignOps, ContentOps, ResearchOps and Design Systems.

In his current role, Matt leads the Design Operations team at The Stepstone Group, one of the world's leading job platforms.

Matt is also co-lead of the UK DesignOps Assembly chapter, responsible for running events for the DesignOps community.

Tom is a Senior Design Programme Manager at Meta. He has spent the past three years working within their Reality Labs Org, leading design operations for their design teams focusing on VR & spatial computing platforms/technologies. Prior to Meta, he has successfully stood up and scaled delivery operations for the likes of PwC, Wunderman Thompson and Saatchi & Saatchi. When he’s not spinning lots of plates, he’s partial to record shops, Arsenal football club and kicking back in Bristol with his wife and daughter.

Jo Fenn is the Global Director and Founder of AdGreen. Jo has worked in the advertising industry since 2006, and was Head of Production, overseeing the production of some of the UK’s largest service projects at LS Productions until 2020. Jo founded AdGreen in 2014 in response to the carbon intensive activities she witnessed on set. Initial collaboration with BAFTA’s Albert led her to create the AdGreen website, sharing a repository of resources with the industry.

Craig is a Design Program Manager for the HR SaaS, Personio. Previously, Craig has worked across Design and Research Operations for many years. He started working in this role at Lloyds Bank in 2015 where he set up their UX Research Labs (4 in total) and supported the growing mobilisation of Design Research. He then moved to working for the visual collaboration tool, MURAL for over a year as their first fully remote ResOps Lead, setting up processes and fostering key partnerships before moving to work for Personio.

Apoorv Durga, PhD is Vice-President, Research & Advisory at analyst firm Real Story Group, where he covers Omnichannel Stack technologies such as Customer Data Platforms, Personalization, Journey Orchestration, Marketing Attribution, ecommerce and Web CMS. He is a two-decade veteran in the marketing technology space.

Ian is the Taxonomy Manager at Dods Group – the leading political intelligence service across the EU and the UK – where Ian owns and leads the management of all taxonomy categories and ontology relationships in the Dods Political Intelligence product, ensuring the platform is up-to-date, intuitive, and effective for all Dods clients.